Designation:Global Sales Instructional Designer
Experience:4 – 9 years
Qualification:UG :B.Tech/B.E. in Computers
Role:The Instructional Designer in Global Sales will design and develop, courseware that spans across topics that include but are not limited to – manager development, sales skill training, and new hire onboarding. This includes designing and developing training courseware in a variety of delivery modes (e.g., instructor-led, in-person or virtual, self-paced training, eLearning, micro learning, videos, infographics, supporting guides, etc.) including in a virtual reality environment to create digital simulations of lifelike scenarios. The successful candidate will have deep knowledge of instructional design and adult learning principles, as well as expertise and experience in visual and graphic design. They will be strong multi-taskers with the ability to deliver meaningful and engaging training on time in a fast-paced environment.
Responsibilities:Design and develop sales enablement for ServiceNow s Global Sales organization for the new hire, sales manager, and role excellence programs that align to strategic sales initiatives across regions, including eLearnings, virtual trainings, screencasts, podcasts, videos, etc.Use technical design, development, and creative skills to create engaging online content andengage course participantsManage the development of learning deliverables from concept through quality assessmentCollaborate across enablement and departmental teams to develop impactful learning content.Use a variety of applications to build eLearning courses and instructor-led resources.Address changes and feedback to courses in a timely mannerLeverage strong understanding of technology and ServiceNow value proposition in program creationQualifications
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