Preloader

Loading

ITIL PROCESS CONSULTING

  • Six Sigma
  • Full time
  • 4 months ago
  • Mumbai

Job Information

  • icon
    Salary Not Disclosed Not Disclosed / Not Disclosed
  • icon
    Shift Round
  • icon
    No. of Openings 1 opening
  • icon
    Job Level : junior
  • icon
    Job Experience : 4-9years
  • icon
    Job Qualifications Bachelor

Job Description

Company Name: Capgemini Technology Services India Limited 

Designation: ITIL PROCESS CONSULTING

Location:Mumbai

Experience:  from 4 to 9 year(s) of Experience

Qualification: 

  • UG:B.Tech/B.E. in Any Specialization
  • PG:Post Graduation Not Required

Job Description: 

  • Define Service level KPI measurement framework for various engagements.
  • Facilitate integration of service management tools with processes and SLA KPIs.
  • Perform process and SLA KPI s testing on service management tools.
  • Timely reporting of the status on the assignments to clients and stakeholders.
  • Conducting ITIL training programs at all levels and active involvement in development and maintenance of training course materials.
  • Active contribution in Pre sales activities and customer relationship management.
  • Ensure updates to the knowledge repository on the assignment work delivered.

Salary: ₹ Not Disclosed by Recruiter

Address: No. 14, Rajiv Gandhi Infotech Park,

Hinjewadi Phase-III, MIDC-SEZ,

Village Man, Taluka Mulshi,

Pune-411 057,

Maharashtra

Contact Number: +91 80 4104 0000

Job alerts

Receive emails for the latest jobs matching your search criteria

Job skills
Uploading
Color SWITCHER