Company Name: Capgemini Technology Services India Limited
Designation: ITIL PROCESS CONSULTING
Experience: from 4 to 9 year(s) of Experience
- UG:B.Tech/B.E. in Any Specialization
- PG:Post Graduation Not Required
- Define Service level KPI measurement framework for various engagements.
- Facilitate integration of service management tools with processes and SLA KPIs.
- Perform process and SLA KPI s testing on service management tools.
- Timely reporting of the status on the assignments to clients and stakeholders.
- Conducting ITIL training programs at all levels and active involvement in development and maintenance of training course materials.
- Active contribution in Pre sales activities and customer relationship management.
- Ensure updates to the knowledge repository on the assignment work delivered.
Salary: ₹ Not Disclosed by Recruiter
Address: No. 14, Rajiv Gandhi Infotech Park,
Hinjewadi Phase-III, MIDC-SEZ,
Village Man, Taluka Mulshi,
Contact Number: +91 80 4104 0000