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Megma Services(SAP HR Kronos Support Consultant)

  • SAP HR
  • Full time
  • 2 months ago
  • Mumbai ,Hyderabad ,Pune ,Bangalore/Bengaluru( Ulsoor )

Job Information

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    Salary Not Disclosed Not Disclosed / Not Disclosed
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    Shift Round
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    No. of Openings 19 openings
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    Job Level : Senior
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    Job Experience : 5-10 Years
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    Job Qualifications bachelors or above

Job Description

Company Name – Megma Services

Description – SAP HR Kronos Support consultat
Location – Mumbai
Experience – 5 – 10 years
Qualification –
B.Tech/B.E. in Any Specialization
Any Postgraduate
Doctorate Not Required

Job description

We are looking for Sr. HR KRONOS SUPPORT Consultant for Mumbai/ Pune/ Bangalore/ Hyderabad locations

PFB the details

1) Client – IT & Consulting MNC
2) Location- Mumbai /Pune/ Bangalore/ Chennai
3) Position- Sr SAP- KRONOS SUPPORT CONSULTANT

4) Experience – 5-9 years of relevant experience in SAP KRONOS SUPPORT consultant

6) Qualification- Graduate Engineer

JD is as follows-

Responsibilities include:

-SAP HR Kronos Support Consultant

  • SAP Kronos application expert and understand clients business environment mapped to SAP ERP Qualifications and Experience:
  • Graduate Engineer from reputed college
  • At least 3 years of functional experience in HR domain •

At least 5 years of experience in HR Kronos project implementation and support

  • Hands-on SAP HR Kronos configuration experience with focus on Kronos Workforce Central application (Timekeeping, Global Time Off, Basic Scheduling, Accruals, Activities, Access profiles)
  • Hands-on experience Configuring/developing, testing, analyzing, and maintaining.
  • Good understanding and Ability to configure WDM, IN touch Kronos clocks
  • Experience and knowledge in WIM and SQL queries
  • Understand clients business environment mapped to SAP ERP
  • Use of consulting skills, business process knowledge

Job Duties/Responsibilities:

  • Provide assistance to Customer in the ongoing application support of their SAP solution.
  • Support Globally without any region barrier on defect resolution, Incident & release management in a multi-vendor and multi-geography environment for ECC & its satellite systems
  • Should be able to work on implementation projects based on new opportunities
  • Understand the different Severities and Priorities based on the Level of issue
  • Understand the different SLA’s and coordinate with support team for expediting the resolution of tickets
  • Ability to Coordinate with Business users and Support team
  • Request involvement of SAP Product Support as necessary
  • Act as a liaison and Coordinate with Technical and other team members for resolution of issues
  • Proactively provide overall feedback to Production Support Manager
  • Monitor KPIs, report any issues and recommend solutions for improvement
  • Groom Juniors in the team and make them ready for Support activities
  • Achieve client expected business results Other Attributes:
  • Ability to analyze problems and provide clear recommendations
  • Able to collaborate with clients and have a strong desire to excel.
  • Excellent written and verbal communication skills
  • Good interpersonal skills
  • Must be a good team player, able to work independently, and can manage own workload with little to no supervision
  • Able to Multi-task and work under tight deadlines
  • Ability to escalate the issues to the next level and keep the users updated about the progress of the issue.
  • Ability to search for similar problems in the database and suggest resolution as applicable or pass it on to right stream of next level of support for quick resolution
  • Maintain a thorough knowledge of the organization and adheres to all organizational standards and maintaining a high degree of customer satisfaction

If the position interests you kindly share your cv at

career@megmaservices.co.in

or contact- 9548238406

Kindly Mention

– Your current ctc & notice period

– Expected ctc

– Current location

– Relevant experience

Technical Consultant
IT Services & Consulting
Consulting
Full Time, Permanent
IT Consulting
Salary – Not Disclosed
Address – Mumbai, Hyderabad/Secunderabad, Pune, Bangalore/Bengaluru
Contact No. – 9548238406
E-mail – career@megmaservices.co.in
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