Senior Technical Writer – Prisma Cloud Code Security (Palo Alto Networks.)

  • Technical Writer
  • Full time
  • 6 months ago
  • Banglore

Job Information

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    Salary Not Disclosed Not Disclosed / Not Disclosed
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    Shift Round
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    No. of Openings 12 openings
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    Job Level : Senior
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    Job Experience : 5-7 Years
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    Job Qualifications bachelors or above

Job Description

Company Name: Palo Alto Networks.

Designation: Senior Technical Writer – Prisma Cloud Code Security

Location: Bangalore/Bengaluru

Experience: 5 – 7 years

Qualification: UG :B.Tech/B.E. in Computers

PG :Post Graduation Not Required

Job Description: Your Impact

  • Create and organize quality content (written, visual, multimedia), and deliver it on schedule with product releases.
  • Collaborate with other stakeholders to set up, configure, and deploy the product and new features to understand the end-to-end workflow.
  • Develop a deep understanding of the product to document real-world examples that helps users solve their security assessment and enforcement capabilities throughout the DevOps process.
  • Identify content gaps and address them as needed with best practices, workflow enhancements and troubleshooting information to help users with complete, clear, and accurate documentation.
  • Follow processes and style guidelines to ensure a consistent and cohesive voice across all documentation, and implement feedback to improve content quality.
  • Own the authoring and publishing processes to make content accessible to our users.
  • Be a customer advocate and embed yourself in a winning team that is enabling secure outcomes for developers and cloud security practitioners and providing visibility with a single pane of glass.


  • Knowledge of cloud computing platforms, cloud native infrastructure (such as Kubernetes, CFT, Terraform), and shift left security use cases such as Infrastructure-as-code (IaC) security, secret detection, drift detection, Git dependency files checking.
  • Experience with VCS systems like GitHub, GitLab, BitBucket etc. and CI/CD pipelines in systems like Jenkins, AWS CodePipeline, CircleCI is a plus.
  • 5-7 years experience with topic-based writing and creating content from scratch to clearly explain the why and how to.
  • A hands-on approach to the technology and products being documented.
  • Keen to learn new technologies quickly, and work in a fast-paced environment.
  • Experience collaborating closely with other writers to deliver shared objectives. Strong team player with good communication, organization, and interpersonal skills.
  • Experience using Git and GitHub for source control. Authoring experience with DITA and Markdown.
  • A proactive and open-minded attitude toward solving problems and delivering results.

Salary: Not Disclosed

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