Company Name: Tech Mahindra Business Services
Designation: Technical Support Associate – International Voice Process
Location: Hyderabad/Secunderabad, Bangalore/Bengaluru
Experience: 1 – 3 years
Qualification: UG :Any Graduate
PG :Any Postgraduate
Job Description: GREETINGS FROM TECH MAHINDRA
HIRING FOR Technical Support Associate – International Voice Process
LOOKING FOR IMMEDIATE JOINERS ONLY
IMPORTANT : Due to Pandemic it’s work from home after that it will be work from office
Basic Requirement :
- Candidates should have 1 year of international BPO (voice) experience, Excellent communication skills.
- Basic knowledge about ISP, Telecom, Networking, Customer Support
- Graduates and Undergraduate with experience both can apply
- Work from Home till December.
- Candidates should have their own PC or Laptop with windows 8 and above configuration with more the 30 MPBS WIFI Speed.
- Candidates with customer care/ Sales Background / Upselling Preferred
- Should be flexible with US – Night shift (rotational)
- 5 days working 2 days off
- At least 1-3 years in Tech support environment desirable or similar profile from an International voice process.
Knowledge & Skills
- Fluent in English verbal and Nonverbal
- Excellent telephone skills
- Customer focused
- Ability to multi-task and prioritize workload
- Ability to adapt to continuously changing procedures and environment
- Team player with strong interpersonal skills
- HR Round – Video call
- VERSANT Voice International – Cut off 50 and above
- OPS TL Round – Video Call
Salary: Not Disclosed
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, ANA, PUNE, Maharashtra, India