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Technical Support Associate – International Voice Process (Tech Mahindra Business Services)

  • Technical Support
  • Full time
  • 2 weeks ago
  • Hyderabad

Job Information

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    Salary Not Disclosed Not Disclosed / Monthly
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    Shift Round
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    No. of Openings 10 openings
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    Job Level : junior
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    Job Experience : 1 - 3 Years
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    Job Qualifications bachelors or above

Job Description

Company Name: Tech Mahindra Business Services

Designation: Technical Support Associate – International Voice Process

Location: Hyderabad/Secunderabad, Bangalore/Bengaluru

Experience: 1 – 3 years

Qualification: UG :Any Graduate

PG :Any Postgraduate

Job Description: GREETINGS FROM TECH MAHINDRA

HIRING FOR Technical Support Associate – International Voice Process

LOOKING FOR IMMEDIATE JOINERS ONLY

IMPORTANT : Due to Pandemic it’s work from home after that it will be work from office

Basic Requirement :

  • Candidates should have 1 year of international BPO (voice) experience, Excellent communication skills.
  • Basic knowledge about ISP, Telecom, Networking, Customer Support
  • Graduates and Undergraduate with experience both can apply
  • Work from Home till December.
  • Candidates should have their own PC or Laptop with windows 8 and above configuration with more the 30 MPBS WIFI Speed.
  • Candidates with customer care/ Sales Background / Upselling Preferred
  • Should be flexible with US – Night shift (rotational)
  • 5 days working 2 days off

Experience

  • At least 1-3 years in Tech support environment desirable or similar profile from an International voice process.

Knowledge & Skills

  • Fluent in English verbal and Nonverbal
  • Excellent telephone skills
  • Customer focused
  • Ability to multi-task and prioritize workload
  • Ability to adapt to continuously changing procedures and environment
  • Team player with strong interpersonal skills

Interview rounds

  1. HR Round – Video call
  2. VERSANT Voice International – Cut off 50 and above
  3. OPS TL Round – Video Call

Salary: Not Disclosed

Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, ANA, PUNE, Maharashtra, India

Website: https://www.techmbs.in/careers/join-us

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