Technical Writer (Growel Softech Pvt. Ltd.)

  • Technical Writer
  • Full time
  • 2 months ago
  • Pune

Job Information

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    Salary Not Disclosed Not Disclosed / Not Disclosed
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    Shift Round
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    No. of Openings 12 openings
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    Job Level : Senior
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    Job Experience : 5-7 Years
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    Job Qualifications bachelors or above

Job Description

Company Name: Growel Softech Pvt. Ltd.

Designation: Technical Writer

Location: Pune, Bangalore/Bengaluru

Experience: 5 – 7 years

Qualification: UG :Any Graduate

Job Description: Roles and Responsibilities

Responsibilities Documenting data-driven applications that run on top of the core product platform. Planning, designing, and building effective documentation to support a rapidly-growing business at a massive scale. Working closely with engineering and product management to understand product capabilities and document function, usage and limitations. Working closely with the US-based documentation team to learn and follow previously established editorial and graphic style standards and authoring and review processes. Producing high-quality, easily consumable, customer-focused online content, including user documentation and knowledge-base articles targeted at business users and implementers of the product. Creating end-user and API documentation (release notes, help files, frequently asked questions, quick reference guide, API references, etc.). Participating in software design discussions and reviews. Providing estimates for resource and project planning purposes for documentation tasks. Requesting and implementing internal and external feedback on documents. Qualifications 5+ years documenting enterprise web-based applications for end-users and developers. Deep experience in organizing and creating technical documentation. Experience in working in SaaS companies creating rapidly evolving documentation. Experience documenting highly-available and scalable software. Proven writer and editor of high-quality, detailed and splendidly usable documentation. Proven ability to work effectively with others with conflicting priorities. Excellent written and oral communication skills. BS/MS relevant to functional area or equivalent experience. Required Skills/Knowledge Structured/topic-based authoring XML/DITA Software as a Service (SaaS) REST APIs Confluence/JIRA/Zendesk Swagger/JavaDoc/JSON Editorial style guides (MSTP, IBM/Read Me First, Global English) Desirable Skills/Knowledge HTML/JavaScript/Perl/Ant DITA Open Toolkit FrameMaker/RoboHelp/MadCap Flare Photoshop/Illustrator Drupal/WordPress Camtasia/Captivat

Salary: Not Disclosed

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