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Technical Writer (Salesforce)

  • Content Writer
  • Full time
  • 2 months ago
  • Bangalore/Bengaluru( Ulsoor )

Job Information

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    Salary Not Disclosed Not Disclosed / Not Disclosed
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    Shift Round
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    No. of Openings 12 openings
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    Job Level : Senior
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    Job Experience : 5 year
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    Job Qualifications bachelors or above

Job Description

Company Name: Salesforce

Designation: Technical Writer

Location: Bengaluru, Karnataka

Experience: 5+ years of experience

Qualification: Graduate or above

Job Description: Job Category

Products and Technology

Job Details

Are you an experienced technical writer and are looking for a new opportunity, and are interested in working for one of the top companies to work for in the world?

Or are you considering a career change from another technical role, such as Support or Engineering? Are you interested in playing around with APIs? Do you have excellent communication skills? We’re a great team of writers who work collaboratively with developers, quality engineers, product managers, and usability experts who make Salesforce easier to use for our customers.

The Industry Cloud is a rapidly growing, strategic business for Salesforce and is creating deep vertical CRM products – disrupting each industry, one by one. We bring the most innovative customer success platform that is designed and built for specific areas such as health care, financial services, manufacturing, and more.

We’re looking for a technical writer to document MuleSoft and other connectors and APIs that integrate Salesforce Industries products with third party products. You’ll work alongside developers and technical writers in the Salesforce Buenos Aires office, and work remotely when needed. When it’s available, you’ll leverage and rewrite technical content created by developers. See this example for the type of content you’ll be working on:

https://docs.mulesoft.com/roostify-connector/1.0/

You’re a problem solver with excellent people skills who is eager to write easy-to-understand developer guides and online help. You’re a great match if you’re self-directed, passionate about technology, and interested in producing high-quality documentation. You thrive in a fast-faced environment and are strong at prioritizing your work. You’re interested in learning the standards of technical communication, authoring in ASCII doc and XML authoring tools, and are open to feedback on your writing, with an eye towards continuous improvement.

Required Experience/Skills:

5+ years of experience in a technical role, such as Support or Engineering.

Ability to meet tight deadlines

Ability to read code and basic understanding of object-oriented programming

Working knowledge of XML or HTML

Ability to learn new technologies quickly

Great people and communication skills

Focus on quality and details

Strong team player

Customer advocate

Bachelor’s degree in a technical or communications field

Desired Experience/Skills:

Professional writing experience with a demonstrated ability to write concise prose

Experience documenting IDEs, Web services technologies, APIs, SDKs, SaaS applications, or enterprise-class client/service software

Ability to write your own code samples and develop your own apps

Experience with source control software such as Perforce or GitHub

Experience with authoring tools such as Oxygen or Arbortext

About Salesforce :

Salesforce, the Customer Success Platform and the world’s #1 CRM service provider, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Posting Statement :

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to the managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

Salary: Not disclosed

Website Link: https://salesforce.wd1.myworkdayjobs.com/en-US/External_Career_Site/job/India—Hyderabad/Technical-Writer_JR100903?source=JobBoard_Indeed

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