experience-2 – 7 years
salary-₹ 50,000 – 3,00,000 P.A.
location- Chennai, Bangalore/Bengaluru
Various accents of English , especially US / UK / Australian ,
Knowledge on Phonetic transcription & English grammar , excellent presentation skills.
Job Profile: Ability to monitor and coach agents on Language Skills which include sentence construction , grammar , rate of speech , clarity of speech , pronunciation of process specific words , or soft skills like Call Control etc.
Ability to give constructive , direct feedback to agents concerning communication. Ability to identify basic language issues and introduce effective means to improve.
Total Experience: 2-5 yrs
Qualification: Any Graduate / Diploma / Post Graduate
IELTS certified is an added advantage but not mandate.
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